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Privacy Policy

Effective Date: 05/21/2025

Last Updated: 05/21/2025

Welcome to Astro Managed Service Provider LLC (“we”, “us”, or “our”). We understand how important your privacy is—especially when it comes to sensitive business information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website https://astromsp.com or engage with our services.

We’re committed to being clear, responsible, and respectful with how we handle your data—while also protecting the rights and operations of Astro Managed Service Provider LLC.

1. Information We Collect

To serve you effectively, we collect information including:

  • Contact Information: Name, email address, phone number, company name

  • Technical Data: IP address, browser type, device info, location, and site usage

  • Communication Records: Details you provide through contact forms, chat, or email

  • Billing Information: Securely collected for invoicing and payments

  • Cookies & Analytics: Data collected through tracking tools to improve site experience

2. How We Collect It

We collect information when you:

  • Fill out a form on our website

  • Contact us via email, phone, or chat

  • Subscribe to services or submit support requests

  • Use our tools or assessments

  • Interact with our site or marketing materials

3. Why We Collect It

We use this information to:

  • Provide and support our IT and cybersecurity services

  • Respond to inquiries or support requests

  • Process payments securely

  • Improve website experience and performance

  • Send service-related notifications or updates

  • Ethically market services from Astro Managed Service Provider LLC and selected partners

  • Share form-submitted data with trusted partners offering relevant services

You’re always in control—you can unsubscribe from marketing or update your preferences anytime.

We do not sell your personal data.

4. Who We Share It With

We may share your information with:

  • Trusted service providers for analytics, CRM, payments, or marketing

  • Approved partners, only when relevant and never without clear intent

  • Regulatory or legal bodies, when required by law

All partners are required to follow strict confidentiality and data protection protocols.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyze site traffic

  • Support remarketing efforts

You can adjust cookie preferences in your browser settings.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing or correcting your data

  • Requesting deletion of your data

  • Opting out of marketing

  • Learning how your data is used

To request any of these, email and we’ll respond promptly.

7. How We Protect Your Data

At Astro Managed Service Provider LLC, security is our specialty. We use:

  • SSL encryption

  • Network firewalls and multi-factor authentication

  • Endpoint security and access controls

  • 24/7 monitoring and intrusion detection

While we maintain strict security standards, we encourage users to also follow best practices to protect their data.

8. Data Retention

We retain data only as long as necessary for:

  • Providing services

  • Meeting legal or regulatory requirements

  • Supporting customer service or audits

When no longer needed, your data is securely deleted or anonymized.

9. Children’s Privacy

Our services are intended for professionals and businesses. We do not knowingly collect data from individuals under 13. If such data is discovered, it will be deleted immediately.

10. Policy Changes

We may update this policy as laws or business practices change. Changes will be posted here with an updated “Last Updated” date. If updates significantly impact your rights, we will notify you when appropriate.

11. Contact Us

Questions or requests related to this Privacy Policy? Please contact:

Astro Managed Service Provider LLC

12. All Rights Reserved

All content on this site, including this Privacy Policy, is the property of Astro Managed Service Provider LLC. Unauthorized use or reproduction is strictly prohibited.

This policy and all matters related to privacy or use of this website are governed by the laws of the State of Texas. All rights reserved.